Your Knowledge Base
Services & capabilities
Train, what your customers generally ask?
AI support trained on your business
Every Customer, Every Lead Gets an Answer.
Every Time.
Train an AI assistant with the information you trust, then help customers instantly on WhatsApp and your website—with your team always in control.
WhatsApp AI Website ChatOne shared inbox
Workspace isolatedYour data, never shared
AIMNEX AI Online on WhatsApp
Today
Answered using your Knowledge BaseGrounded in approved business information
Built for real business knowledgeAI answers in secondsHuman takeover anytimeWorkspace-isolated dataBuilt for real business knowledgeAI answers in secondsHuman takeover anytimeWorkspace-isolated data
From knowledge to answer
Give your AI the right context, not a script.
AIMNEX retrieves approved information from your Knowledge Base before it answers, helping it stay useful and grounded.
Relevant context
AIMNEX AI
Clear, business-aware answer
Uses the most relevant approved knowledge for each question.
Two channels. One assistant.
Meet customers where conversations already happen.
Give WhatsApp customers and website visitors the same knowledgeable experience.
Channel 01
WhatsApp AI
Turn incoming messages into instant, knowledge-based replies while keeping every contact and conversation organised.
9:41
VA
Your Businesstypically replies instantly
Do you build mobile apps?
Yes—we offer mobile app development. Would you like to tell me about your project?
Channel 02
Website Widget
Make every page conversational with a lightweight widget that turns curious visitors into useful enquiries.
Inbox3 open
W
Website visitorWhat services do you provide?
WhatsApp customerCan a person help me?
R
Returning leadThanks for your help
Website visitor AI is responding
Website New WhatsApp message connected
AJ
Human joined the conversationAI paused · Your team is replying
Reply as a human…
AI handles conversations
●Human takeover ready
WhatsApp + Website → AIMNEX Inbox
One inbox. Every conversation.
AI handles customer conversations across both channels in one calm workspace. Your team sees the full context and can jump in whenever a human touch matters.
- WhatsApp and Website Chat together
- AI handles routine conversations
- Human takeover in one action
- Return the conversation to AI when ready
- No pre defined quick replies
How AIMNEX works
From your knowledge to helpful conversations.
Add your knowledge
Organise the services, policies, and answers your AI should use.
Shape your assistant
Choose its instructions, voice, welcome message, and behaviour.
Connect channels
Launch on WhatsApp and your website with managed setup.
Stay in control
Review every conversation and take over whenever needed.
Simple, useful capacity
Choose the plan that fits your conversations.
1 AI Credit = 1 successful AI-generated reply.
AIMNEX
Starter
₹6,999/month
Billed Monthly
Setup Fee
₹15,000 + GST
AI Credits10,000 AI Credits/month
- 1 WhatsApp Business Number
- 1 Website Chat Widget
- AI Knowledge Base
- GPT-Powered AI
- Lead Management
- Dashboard & Analytics
- Email Support
AIMNEX
Growth
₹12,999/month
Billed Monthly
Setup Fee
₹15,000 + GST
AI Credits50,000 AI Credits/month
- Everything in Starter
- Faster AI Processing
- Higher Knowledge Base Capacity
- Advanced Analytics
- Multiple Team Members
- Priority Support
- Early Access to New Features
AIMNEX
Corporate
Custom Pricing
Tailored for enterprises with advanced business requirements.
- Multiple WhatsApp Numbers
- Multiple Websites
- Multiple Departments
- API & CRM Integrations
- Dedicated Infrastructure
- Dedicated Account Manager
- Custom AI Training
- SLA & Priority Support
Need a custom AI solution?
We'll design a plan based on your business requirements.
Need more capacity? Additional AI Credits are available through AIMNEX.
Managed launch
AI Onboarding Includes
Questions, answered
Everything you need to know.
How does the AI understand my business?
Our AI learns from the information you provide, including your company profile, products, services, FAQs, pricing, and other business details. Once your knowledge base is uploaded, it uses that information to answer customer queries accurately.
Does the AI use ChatGPT?
Our platform is powered by advanced AI language models while combining them with your business knowledge base. This ensures responses are relevant to your products, services, and policies—not just generic AI answers.
Can I update the AI's knowledge anytime?
Yes. You can add, edit, or remove information from your knowledge base whenever your business changes. The AI starts using the updated information automatically and instantly.
What if the AI doesn't know the answer?
If a question falls outside your knowledge base or requires human intervention, the AI can politely transfer the conversation to your team instead of guessing, or you can configure a fallback message.
Will the AI replace my customer support team?
No. It handles repetitive questions, qualifies leads, and responds instantly so your team can focus on important conversations, sales, and customer relationships.
Can it handle multiple customers at the same time?
Absolutely. Whether you receive 10 enquiries or 1,000, the AI can respond to all of them simultaneously without delays.
Can the AI collect customer information?
Yes. It can capture details like name, phone number, email, location, business type, requirements, budget, or any custom information you choose.
Can I customize how the AI responds?
Yes. You can define your preferred tone of communication, business rules, response style, greetings, escalation process, and more to match your brand.
Does it support multiple languages?
Yes. The AI can communicate in multiple languages, helping you serve customers in their preferred language.
Is my business data secure?
Yes. Your knowledge base and customer conversations are handled with strong security practices. Your business information is not shared with other businesses or exposed publicly.
How long does setup take?
Most businesses can get started within a few hours. Simply connect your WhatsApp, upload your business information, and your AI is ready to start answering customer enquiries.
Can it book appointments or schedule meetings?
Yes. The AI can collect booking details and integrate with your scheduling workflow to help customers book appointments with ease.
Can it work with my CRM or existing software?
Yes. Our platform supports integrations with popular business tools and also provides APIs for connecting with your existing CRM, ERP, or custom applications.
Which businesses can use this platform?
Our solution is designed for businesses of all sizes, including clinics, manufacturers, real estate companies, educational institutes, retailers, service providers, consultants, and e-commerce brands.
Do I need any technical knowledge?
Not at all. The platform is designed to be simple and user-friendly. You can manage your knowledge base and AI settings without writing any code.
Can I try it before purchasing?
Yes. You can request a live demo to see how the AI works with real customer conversations and understand how it fits your business.
Is AIMNEX branding visible in customer conversations?
No. AIMNEX is completely white-labeled. There are no platform logos, promotional messages, or third-party branding in your WhatsApp conversations. To your customers, it feels like they're communicating directly with your business, creating a seamless and trusted brand experience.
Let's make support feel effortless
See AIMNEX with your business knowledge.
Tell us about your business and the channels you want to improve. We'll help you plan the right setup.
Every Delayed Reply Has a CostThat's Where We Come In.
A practical, personalised demoNo generic sales deck. We'll focus on your customer questions and workflow.